Our Therapy

The No Surprises Act was passed to protect individuals from surprise medical bills. Though mental health services are already required to have transparent prices by governing licensing and medical boards, this law does require the provision of a "good faith estimate," with an estimated total cost of care given at the start of services and updated as needed. This is to protect your rights to access healthcare without unreasonable unexpected costs by allowing you knowledge up front of the total and reasonably expected costs. With mental health services, such precision can be a moving target based on many variables that determine progress toward treatment goals. In compliance with this law, each client or prospective client will be provided a good faith estimate for the expected cost of services at the beginning of treatment or as expectations change. 

Disclaimer

The Good Faith Estimate shows the costs of items and services that are
reasonably expected for your health care needs for an item or service. The
estimate is based on information known at the time the estimate was created.
The Good Faith Estimate does not include any unknown or unexpected costs
that may arise during treatment. You could be charged more if complications or
special circumstances occur. If this happens, federal law allows you to dispute
(appeal) the bill.
If you are billed for more than the Good Faith Estimate, you have
the right to dispute the bill.
You may contact the health care provider or facility listed to let them know the
billed charges are higher than the Good Faith Estimate. You can ask them to
update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask
if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of
Health and Human Services (HHS). If you choose to use the dispute resolution
process, you must start the dispute process within 120 calendar days (about 4
months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing your
dispute agrees with you, you will have to pay the price on the Good Faith
Estimate. If the agency disagrees with you and agrees with the health care
provider or facility, you will have to pay the higher amount.
To learn more and get a form to start the process, go to
www.cms.gov/nosurprises or call  (800) 368-1019 .
For questions or more information about your right to a Good Faith Estimate
or the dispute process, visit www.cms.gov/nosurprises or call  (800) 368-1019 .